🔥 Early access is now open - claim your spot before it fills
Early access now open

Your practice.
Always on.

Sanctum answers your patient enquiries 24/7 - handling routine questions automatically, flagging complex ones for your review. Never lose a patient to a slow reply again.

✓ You're on the list!

We'll be in touch when early access opens. Check your inbox.
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200+ practitioners already on the waitlist

Sanctum AI
Responding now · 24/7
Patient · Just now
"Hi, I was wondering what your fees are for an initial consultation and how long it lasts?"
✦ Sanctum AI · Instant
"Hi! Our initial consultation is 60 minutes and costs £75. You can book directly at the link below - we have availability this week..."
Auto-responded in 0.8s
New patient booked Via auto-response · 2 min ago
Acupuncturists · Medical Herbalists · Naturopaths · Osteopaths · Nutritional Therapists · Homeopaths · Physiotherapists · Reflexologists · Kinesiologists · Acupuncturists · Medical Herbalists · Naturopaths · Osteopaths · Nutritional Therapists · Homeopaths · Physiotherapists · Reflexologists · Kinesiologists ·
0%
of routine enquiries handled automatically
0+ hrs
saved per practitioner each week
<0s
average response time to patient enquiries
0+
practitioners on the early access waitlist
Sound familiar?

Your inbox is running your practice - not you.

  • Hours lost to repetitive questions Fees, availability, treatments - answered by you, over and over, every single day.
  • 😔
    Patients lost to slow replies You reply the next morning. They already booked with someone else.
  • 🌙
    No separation from work Evenings. Weekends. Patients expect responses - and you feel the pressure.
  • 🗂️
    Patient history scattered everywhere Email threads, notes, spreadsheets. No single place to see the full picture.

Sanctum handles it. You stay in control.

Connect your inbox, add your FAQs, and Sanctum takes over the routine - automatically responding to patients within seconds, 24/7. Complex queries land in your queue for your personal touch.

24/7
Always responding
100%
You control every word
<10 min
Setup time
0
Technical skills needed
How it works

Up and running in under 10 minutes

No developers, no integrations, no technical headaches. If you can write an email, you can set up Sanctum.

1

Connect your inbox

Link your existing email. Patients keep emailing the same address they always have.

2

Add your FAQs

Tell Sanctum about your fees, treatments, and availability. It learns your voice.

3

AI takes over

Routine questions answered instantly. Complex ones queued for your personal review.

4

You approve & send

One tap to approve the AI's draft. Your patient gets a prompt, polished reply.

Features

Built for how practitioners actually work

Every feature exists because a practitioner needed it - not to pad a feature list.

AI that responds like you do

Powered by Claude - the most advanced AI assistant available. Sanctum reads your FAQs, learns your tone, and crafts responses that sound like you wrote them. Not a chatbot. Your practice's voice, always on.

Responds in under 2 seconds
Patient
"Do you treat endometriosis with acupuncture?"
✦ Sanctum
"Yes, acupuncture can be a supportive therapy for endometriosis - particularly for pain management and stress. I'd recommend a 60-minute initial consultation to..."

Approval queue

Sensitive or complex queries never go out without your say-so. Review the AI's draft, edit it, approve it - or reject it. You're always in the loop.

Booking integration

Sync your calendar or booking system. Sanctum knows your availability and can direct patients straight to book - converting enquiries into appointments automatically.

8+

Hours saved every week

That's a full working day back - every single week. Time for more patients, more life, or just a proper lunch break.

Business hours + out-of-hours

Set your hours and a custom out-of-hours message. Patients know when to expect you - professionally, every time.

Full patient history

Every conversation, every channel, kept together against the patient's record. Know their full history before you reply - no more searching through email threads.

Sarah Mitchell - 14 conversations
💬 "What are your fees?" - 3 months ago
📅 Initial consultation booked - 3 months ago
💬 "Can I reschedule Thursday?" - 2 weeks ago

Patient satisfaction + Google Reviews

Automatically send a post-appointment survey. Happy patients are nudged to leave a Google review - growing your reputation on autopilot.

Analytics dashboard

See response rates, auto-handled percentages, and which FAQs are working hardest. Understand your practice at a glance.

Early access feedback

Practitioners love it

"I used to spend an hour every morning on patient emails. Sanctum handles 90% of them overnight. I review a handful before clinic and that's it."

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Laura T.
Acupuncturist · London

"Patients now get replies at 11pm on a Saturday. I get asked if I have an assistant. The answer is yes - Sanctum."

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Sarah M.
Medical Herbalist · Bristol

"The approval queue is genius. I feel totally in control. Nothing goes to a patient that I haven't seen - but the AI drafts are so good I rarely change anything."

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Rachel K.
Naturopath · Edinburgh

"Set up in about 8 minutes. I added my FAQs and within an hour it had already answered three enquiries perfectly. I was honestly shocked."

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James P.
Osteopath · Manchester

"I've converted three new patients this month who enquired on a weekend. Before Sanctum I'd have replied Monday morning - too late. Game-changer."

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Anna W.
Nutritional Therapist · Bath

"My inbox used to give me anxiety. Now it's just a quick morning scan of what Sanctum flagged for me. I actually look forward to it."

M
Maya O.
Homeopath · Brighton

"I used to spend an hour every morning on patient emails. Sanctum handles 90% of them overnight. I review a handful before clinic and that's it."

L
Laura T.
Acupuncturist · London

"Patients now get replies at 11pm on a Saturday. I get asked if I have an assistant. The answer is yes - Sanctum."

S
Sarah M.
Medical Herbalist · Bristol

"The approval queue is genius. I feel totally in control. Nothing goes to a patient that I haven't seen - but the AI drafts are so good I rarely change anything."

R
Rachel K.
Naturopath · Edinburgh

"Set up in about 8 minutes. I added my FAQs and within an hour it had already answered three enquiries perfectly. I was honestly shocked."

J
James P.
Osteopath · Manchester

"I've converted three new patients this month who enquired on a weekend. Before Sanctum I'd have replied Monday morning - too late. Game-changer."

A
Anna W.
Nutritional Therapist · Bath

"My inbox used to give me anxiety. Now it's just a quick morning scan of what Sanctum flagged for me. I actually look forward to it."

M
Maya O.
Homeopath · Brighton

🔥 Early access spots are filling fast

We're onboarding practitioners in small batches to ensure quality. Don't miss your window.

Early access spots claimed73%
Secure my spot now
Pricing

Start free. Scale when you're ready.

We're in early access - get in touch to secure your spot and be among the first to access paid plans at launch pricing.

Free
Perfect for getting started
Always free

  • 1 email channel
  • Up to 50 patient records
  • 100 AI responses / month
  • Up to 10 FAQs
  • Approval queue
Get early access
Pro
For busy multi-practitioner practices
Pricing soon

  • Unlimited channels
  • Unlimited patients
  • Unlimited AI responses
  • Unlimited FAQs & knowledge base
  • Multi-practitioner support
  • Priority support + early features
Get early access
FAQ

Questions & answers

Everything you need to know about Sanctum.

Sanctum is built for sole practitioners and small holistic health practices - acupuncturists, medical herbalists, naturopaths, osteopaths, nutritional therapists, and more. If you're spending time each day answering the same patient questions, Sanctum was made for you.

That's entirely up to you. You configure the AI persona - your name, your tone, your signature. Many practitioners choose transparency; others keep it as a behind-the-scenes efficiency tool. Sanctum supports both approaches.

Completely. The AI only answers from the FAQs and knowledge articles you provide. Any query it's unsure about goes to your approval queue - you review the draft, edit it, and approve before it sends. Nothing reaches a patient without your oversight.

Yes. Sanctum connects to any standard IMAP inbox - Hostinger, Gmail, Outlook, and most others. Your patients keep emailing the same address. Nothing changes on their end.

Security is core to everything we build. Data is encrypted in transit and at rest. Credentials are stored encrypted. Your patient data is completely isolated - no other practice can ever access it. Sanctum is hosted in the EU and designed with GDPR compliance in mind.

Early access practitioners get full access to all features, help shape the product with their feedback, and will be locked in at a discounted launch price when paid plans go live. We onboard in small batches to ensure everyone gets a great experience - so spots are genuinely limited.

The best time to start
was yesterday. The next best
time is right now.

Join 200+ practitioners who've already secured early access. Free to start - no card required.

Free to start No card needed Set up in 10 minutes Cancel any time
Sarah from Edinburghjoined the waitlist
just now