🔥 Early access is now open - claim your spot before it fills

Early access now open

Your practice.
Always on.

Sanctum answers your patient enquiries 24/7 - handling routine questions automatically, flagging complex ones for your review. Never lose a patient to a slow reply again.

✓ You're on the list!

We'll be in touch when early access opens. Check your inbox.

Sanctum AI

Responding now · 24/7

Patient · Just now

"Hi, I was wondering what your fees are for an initial consultation and how long it lasts?"

✦ Sanctum AI · Instant

"Hi! Our initial consultation is 60 minutes and costs £75. You can book directly at the link below - we have availability this week..."

Auto-responded in 0.8s

New patient booked Via auto-response · 2 min ago

Acupuncturists · Medical Herbalists · Naturopaths · Osteopaths · Nutritional Therapists · Homeopaths · Physiotherapists · Reflexologists · Kinesiologists · Acupuncturists · Medical Herbalists · Naturopaths · Osteopaths · Nutritional Therapists · Homeopaths · Physiotherapists · Reflexologists · Kinesiologists ·

of routine enquiries handled automatically

0+ hrs

saved per practitioner each week

You set
the pace

configure response timing - from instant to hours

practitioners on the early access waitlist

Sound familiar?

Your inbox is running your practice - not you.

⏰
Hours lost to repetitive questions Fees, availability, treatments - answered by you, over and over, every single day.
😔
Patients lost to slow replies You reply the next morning. They already booked with someone else.
🌙
No separation from work Evenings. Weekends. Patients expect responses - and you feel the pressure.
🗂️
Patient history scattered everywhere Email threads, notes, spreadsheets. No single place to see the full picture.

Sanctum handles it. You stay in control.

Connect your inbox, add your FAQs, and Sanctum takes over the routine - automatically responding to patients within seconds, 24/7. Complex queries land in your queue for your personal touch.

24/7

Always responding

100%

You control every word

↑

Gets smarter as you build

Technical skills needed

How it works

Start simple. Grow smarter.

Connect your inbox and add your first FAQs in minutes. The more you teach Sanctum — treatments, knowledge articles, your clinical voice — the sharper its responses become.

Connect your inbox

Link your existing email. Patients keep emailing the same address they always have.

Build your knowledge base

Add FAQs, treatment articles, and clinical Q&As. The more context you give it, the more accurately it responds — this is where the real value builds.

AI takes over

Routine questions answered instantly. Complex ones queued for your personal review.

You approve & send

One tap to approve the AI's draft. Your patient gets a prompt, polished reply.

Features

Built for how practitioners actually work

Every feature exists because a practitioner needed it - not to pad a feature list.

AI that responds like you do

Powered by Claude - the most advanced AI assistant available. Sanctum reads your FAQs, learns your tone, and crafts responses that sound like you wrote them. Not a chatbot. Your practice's voice, always on.

Responds at your chosen time - from instant to hours

Patient

"Do you treat endometriosis with acupuncture?"

✦ Sanctum

"Yes, acupuncture can be a supportive therapy for endometriosis - particularly for pain management and stress. I'd recommend a 60-minute initial consultation to..."

Approval queue

Sensitive or complex queries never go out without your say-so. Review the AI's draft, edit it, approve it - or reject it. You're always in the loop.

Booking integration

Sync your calendar or booking system. Sanctum knows your availability and can direct patients straight to book - converting enquiries into appointments automatically.

Hours saved every week

That's a full working day back - every single week. Time for more patients, more life, or just a proper lunch break.

Business hours + out-of-hours

Set your hours and a custom out-of-hours message. Patients know when to expect you - professionally, every time.

Full patient history

Every conversation, every channel, kept together against the patient's record. Know their full history before you reply - no more searching through email threads.

Sarah Mitchell - 14 conversations

💬 "What are your fees?" - 3 months ago

📅 Initial consultation booked - 3 months ago

💬 "Can I reschedule Thursday?" - 2 weeks ago

Patient satisfaction + Google Reviews

Automatically send a post-appointment survey. Happy patients are nudged to leave a Google review - growing your reputation on autopilot.

Analytics dashboard

See response rates, auto-handled percentages, and which FAQs are working hardest. Understand your practice at a glance.

Early access feedback

Practitioners love it

"I used to spend an hour every morning on patient emails. Sanctum handles 90% of them overnight. I review a handful before clinic and that's it."

Laura T.

Acupuncturist · London

"Patients now get replies at 11pm on a Saturday. I get asked if I have an assistant. The answer is yes - Sanctum."

Sarah M.

Medical Herbalist · Bristol

"The approval queue is genius. I feel totally in control. Nothing goes to a patient that I haven't seen - but the AI drafts are so good I rarely change anything."

Rachel K.

Naturopath · Edinburgh

"I spent an evening building out my knowledge base properly. Now it handles the vast majority of my enquiries on its own — and the responses genuinely sound like me."

James P.

Osteopath · Manchester

"I've converted three new patients this month who enquired on a weekend. Before Sanctum I'd have replied Monday morning - too late. Game-changer."

Anna W.

Nutritional Therapist · Bath

"My inbox used to give me anxiety. Now it's just a quick morning scan of what Sanctum flagged for me. I actually look forward to it."

Maya O.

Homeopath · Brighton

"I used to spend an hour every morning on patient emails. Sanctum handles 90% of them overnight. I review a handful before clinic and that's it."

Laura T.

Acupuncturist · London

"Patients now get replies at 11pm on a Saturday. I get asked if I have an assistant. The answer is yes - Sanctum."

Sarah M.

Medical Herbalist · Bristol

"The approval queue is genius. I feel totally in control. Nothing goes to a patient that I haven't seen - but the AI drafts are so good I rarely change anything."

Rachel K.

Naturopath · Edinburgh

"I spent an evening building out my knowledge base properly. Now it handles the vast majority of my enquiries on its own — and the responses genuinely sound like me."

James P.

Osteopath · Manchester

"I've converted three new patients this month who enquired on a weekend. Before Sanctum I'd have replied Monday morning - too late. Game-changer."

Anna W.

Nutritional Therapist · Bath

"My inbox used to give me anxiety. Now it's just a quick morning scan of what Sanctum flagged for me. I actually look forward to it."

Maya O.

Homeopath · Brighton

🔥 Early access spots are filling fast

We're onboarding practitioners in small batches to ensure quality. Don't miss your window.

Early access spots claimed73%

Secure my spot now

Pricing

Try free for a month. Then just £9.99.

Every plan starts with a free month - no commitment, cancel any time. A card is required to start your trial.

Essential

Perfect for getting started

£9.99 / month

✓ First month free · card required

1 email channel
Up to 50 patient records
100 AI responses / month
Up to 10 FAQs
Approval queue

Get early access

Built for love.
Refined for practice.

Sanctum started with a simple problem. My wife is an acupuncturist - talented, dedicated, and completely unable to switch off. Evenings, weekends, she was always fielding patient messages. The same questions, over and over. Fees. Availability. What to expect. Is this treatment right for me?

When she became pregnant, the pressure only grew. How could she prepare for maternity leave without her patients feeling abandoned? How could she keep the business running, maintain her reputation for responsiveness, and actually rest?

I built Sanctum to solve her problem. From the very first version, the goal was the same: make it so easy to set up that any practitioner could do it in minutes, and then make it so hands-off that they could genuinely forget it was running - while never losing control of what was said to their patients.

She got her evenings back. Her patients got instant, professional replies. And her practice kept growing while she was on leave. That's the promise Sanctum makes to every practitioner who signs up.

Easy from day one

Built for practitioners, not developers. Start with a few FAQs and refine as you go — the more you put in, the more you get back.

Genuinely hands-off

Set it up once. Then forget it's running - until you check your inbox and see it handled everything.

Always in control

Nothing reaches a patient you haven't approved. Your voice, your boundaries, your practice.

Built with care

Every feature exists because a real practitioner needed it. We build slowly and thoughtfully.

FAQ

Questions & answers

Everything you need to know about Sanctum.

Sanctum is built for sole practitioners and small holistic health practices - acupuncturists, medical herbalists, naturopaths, osteopaths, nutritional therapists, and more. If you're spending time each day answering the same patient questions, Sanctum was made for you.

That's entirely up to you. You configure the AI persona - your name, your tone, your signature. Many practitioners choose transparency; others keep it as a behind-the-scenes efficiency tool. Sanctum supports both approaches.

Completely. The AI only answers from the FAQs and knowledge articles you provide. Any query it's unsure about goes to your approval queue - you review the draft, edit it, and approve before it sends. Nothing reaches a patient without your oversight.

Yes. Sanctum connects to any standard IMAP inbox - Hostinger, Gmail, Outlook, and most others. Your patients keep emailing the same address. Nothing changes on their end.

Security is core to everything we build. Data is encrypted in transit and at rest. Credentials are stored encrypted. Your patient data is completely isolated - no other practice can ever access it. Sanctum is hosted in the EU and designed with GDPR compliance in mind.

Early access practitioners get full access to all features, help shape the product with their feedback, and will be locked in at a discounted launch price when paid plans go live. We onboard in small batches to ensure everyone gets a great experience - so spots are genuinely limited.

The best time to start
was yesterday. The next best
time is right now.

Join 200+ practitioners who've already secured early access. Your first month is completely free.

1 month free trial Then £9.99 / month Gets smarter as you build Cancel any time

Sarah from Edinburghjoined the waitlist

just now

Your practice.Always on.